Image Handling

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  • Updated on Apr 30, 2026
  • Published on Mar 4, 2026
  • 6 minute(s) read
  • AF
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Feature Overview

Image Handling provides centralised management of images and visual content for master data records. Images are stored as File-type Information Entries, linked to an item, customer, vendor, or other master data record through the same specification framework used for text attributes. This means images are organised, searchable, and manageable alongside all other product information — not scattered across separate attachment systems.

Images can be attached at two levels: at the Information Code level (a single image representing the code itself, such as a category icon or brand logo) and at the Information Value level (an image representing a specific option, such as a colour swatch for the value "Red"). They can also be attached at the record level (the Information Entry), meaning a specific item can have its own product photo attached to a File-type specification code.

Images are displayed in the Image Galleria FactBox, which appears on the Item List, Item Card, and Sales and Purchase document pages when enabled in the Master Data Information Setup. The FactBox shows images associated with the current record's specification entries in a gallery format. On document pages, the FactBox shows the images linked to the specifications that have been added to that document line.

Files stored in the Image Handling system can be stored in the BC database, Azure Blob Storage, SharePoint, OneDrive, or FTP — configured via the File Storage Type setting on the Information Code or Information Value. This means large image libraries do not have to live inside the BC database.

Key Facts

Area Detail
How images are stored As File-type Information Entries — linked to master data records via the specification framework
Attachment levels Information Code level, Information Value level (e.g. colour swatch), or record-specific (per item)
Storage options BC database, Azure Blob Storage, SharePoint, OneDrive, FTP — configured via File Storage Type
Where images appear Image Galleria FactBox on Item List, Item Card, Sales/Purchase document pages
Enable FactBox Controlled by the Show Image Galleria FactBox setting in Master Data Information Setup
Integration points Information Codes (subtype File), Information Values, Master Data on Documents

Getting Started

  1. Create an Information Code with Subtype = File for the type of image you want to manage (e.g. PROD-IMAGE for product photos).
  2. Open an item record and choose Master Data Information → Files.
  3. On a new line, select the PROD-IMAGE code.
  4. Click the Attachment field and upload the image file.
  5. To enable the Image Galleria FactBox on the Item List and Card, open Master Data Information Setup and enable Show Image Galleria FactBox.
  6. The image now appears in the FactBox when the item is selected.
  7. To attach a colour swatch to a specific Information Value (e.g. a colour chip for the value "Red"), open the Information Value List for the Colour code, select the RED line, and upload an image via the Attachment field.

Related Features

Image Handling is built on top of Information Codes with subtype File — images are simply File-type specification entries, and all the standard specification features apply (archive logging, Logical Dependencies, Merge Descriptions, etc.). Master Data on Documents can include images in document output when a File-type code is included in a document template. The File Storage Type field on Information Codes and Information Values controls where files are physically stored — this connects to external storage systems configured at the BC environment level.

User Stories

US-01: Attach a product photo to an item

As a Business Manager
I want to attach a product photo to an item so that it appears in the Image Galleria FactBox on the item card and list
So that users can visually identify the product without opening an external system

Setup:

  1. Ensure a File-type Information Code exists (e.g. PROD-IMAGE).
  2. Open the Item Card and choose Master Data Information → Files.
  3. Add a line for PROD-IMAGE and click the Attachment field to upload the image.
  4. Enable Show Image Galleria FactBox in Master Data Information Setup if not already done.
  5. The image appears in the FactBox on the Item Card and Item List.
US-02: Attach colour swatches to Information Values

As a Business Manager
I want to attach a colour swatch image to each value in the Colour Information Code
So that when users select a colour on the Item Card or specification page, they can see the actual colour rather than just the code

Setup:

  1. Open the Information Code Card for COLOUR and choose Information Values.
  2. For each value (e.g. RED), click the Attachment field and upload the swatch image.
  3. The swatch image is now associated with that value and can appear in the FactBox or on documents.
US-03: Enable the Image Galleria FactBox on item pages

As a IT Manager
I want to enable the Image Galleria FactBox on the Item List and Item Card
So that all users see product images alongside item data without any additional navigation

Setup:

  1. Open Master Data Information Setup.
  2. Enable Show Image Galleria FactBox.
  3. Save. The FactBox will now appear on the Item List and Item Card when items have images attached.
US-04: Store product images in Azure Blob Storage instead of the BC database

As a IT Manager
I want to configure the product image code to store files in Azure Blob Storage
So that large image files do not increase the BC database size

Setup:

  1. Open the Information Code Card for PROD-IMAGE.
  2. Set File Storage Type to Azure Blob.
  3. Ensure the Azure Blob Storage connection is configured in the BC environment settings.
  4. Save. Future image uploads for this code will be stored in Azure Blob Storage.
US-05: Attach a technical data sheet PDF to an item using a File-type code

As a Purchasing Agent
I want to attach a supplier's technical data sheet PDF to an item as a File specification
So that the document is accessible from the item record and can be included on purchase documents

Setup:

  1. Ensure a File-type Information Code exists for data sheets (e.g. DATA-SHEET).
  2. Open the Item Card and choose Master Data Information → Files.
  3. Add a line for DATA-SHEET and upload the PDF via the Attachment field.
  4. To include the data sheet on purchase documents, add DATA-SHEET to the Purchase Line document template.
US-06: Preview an attached image or document

As a Business Manager
I want to preview an attached image or PDF directly from the specification page without downloading it
So that I can verify the correct file has been attached before sharing it with a customer

Setup:

  1. Open the Information Setup Card for the relevant specification entry.
  2. Choose View PDF (for PDFs) or use the Image Galleria FactBox to view the image inline.
  3. For non-image files, the Download Content action allows downloading for offline review.

Field Reference

Field Where to find it What it does Default
Subtype Information Code Card Must be set to File for image/attachment codes —
Attachment Information Value List, Information Setup page The file or image attached to this code, value, or entry —
File Storage Type Information Code Card, Information Value List, Information Setup page Where the file is physically stored: Database, Azure Blob, SharePoint, OneDrive, or FTP Database
Show Image Galleria FactBox Master Data Information Setup Enables the Image Galleria FactBox on item and document pages Disabled

Related articles
  • Master Data Information
    Master Data Management > Master Data Information
  • Information Codes
    Master Data Management > Master Data Information > Data Structure & Setup > Information Codes
  • Specification Entry
    Master Data Management > Master Data Information > Data Entry & Maintenance > Specification Entry

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